Tag Texts

Shoot the messenger

Michael Leave a comment

You might think from the title of this post that I’m getting ready to set on a rant about those demonstrating for or against the gripe of the week, and sometimes both, but no, those aren’t the messengers who are annoying me this week even though their messages are annoying as anything. I’m getting ready to rant about messages more than messengers, text messages, and in particular, group text messages. Although…there are messengers who initiate those group messages so, yes, let’s rant about them too.

Do you remember when email was “new” and about once a week the office manager, HR VP, sometimes the company president, would send an email around that said, “Do not ‘Reply All’ when answering group emails,” which was particularly good advice if your reply was “what a bozo move that is!” to whatever directive the email contained.

Actually, that still goes on in the companies that communicate by email. But as the world has grown faster and more impatient to the point that many are finding email to be too slow. More and more messengers are turning to text messages. Everybody carries cell phones now. Nearly everybody’s cell phones are smart phones (many smarter than their owners) so sharing documents, spreadsheets, internet links, and images are no more difficult that doing so by email. And people look at their phones. Emailers are not unaware that the “efficient business experts” have long suggested that to not be tired to one’s email, establish email hours and check inboxes at specific and limited times. Immediate email responses are things of the past. Ah, but text messages. Everybody reads texts as soon as they pop in. They could be something important like a happy hour invitation or a link to a cat video.

Although it is possible to reply to just the sender of a group text message, that takes an extra step and only the most fastidious recipient turned responder might be willing to take the extra step, Otherwise, reply all is the default and the default routinely is taken. Back in the good old days of emails, although the occasional reply all snuck through, most recipients never had to bother taking care to choose the correct reply option because they didn’t intend to reply at all. It was an age when if you didn’t have anything to say, you didn’t have to say anything. But that doesn’t work with text messages. Oh no, if you get a text, you will send a text. It’s only right they must think. And so everybody knows who among them thinks “what a bozo move that is” and what everybody else thinks at 10 or 12 second intervals even if all they think is “OK” or “Thx!” or 👍.

So don’t be a bozo, or even just move like one. Keep your group responses to yourself. Or at least only to the sender. OK? Thx! 👍. 🙂

Once upon a time they lived happily ever after

Let’s Stay In Touch

Michael Leave a comment

It’s much too early to make any New Year’s resolutions.  (If you haven’t already, you can see our thoughts on New Year’s resolutions at “Revolving Resolutions (Dec. 30, 2013), Resolving to Keep It Real (Dec. 31, 2012), Be It Resolved (Jan. 2, 2012), and/or Be It Further Resolved (March 22, 2012).)  However, it might be just the right time to make a New Year’s Eve resolution.

It was sometime last week when there were five people and four oh-so-smart phones at the table all at the same time.  This was He’s extended family and usually that group can never find any of their phones.  But for some reason, on that day everybody but one (and oddly enough that was the youngest of the group and a true card carrying member of the “Don’t Leave Home Without It As Long As It Is a Phone Brigade”) had his or her cell phone strapped, perched, or holstered onto his or her body or close by.  Miraculously, nobody’s phone made a peep during the meal which is why all of them were at the table at the same time.  But the site of all that electronic wizardry did start a story.  And so it went.

Once upon a time, staying in touch was easy.  If you wanted to speak with someone you called that someone.  Landline and then cell phone calls were an easy push button distance to just about anyone.  If nobody answered there was usually an answering machine or voice mail willing to take a message.  Even as home computing became the norm, e-mail was available and handy for sending large amounts of information or even sharing files.  And thus we managed quite well getting our lunches planned, our rides scheduled, and our points across.

And then the madness struck!

It was even before the smart phone revolution.  Texting.  At first, only the 13-18 demographic texted.  It made perfect sense.  Texts were free.  Calls were still charged by the minute.  Parents knew about every call made.  Parents cared less about texts.  They showed up on bills as numbers of but followed by NC – No Charge.  HW!  (How Wonderful).  As the 13-18 year olds aged, their favored means of communication improved.  Texts became faster and clearer.  And as the texting became easier, the parents and other fogies suddenly realized they too could be saving time and money.  What two better things are there to save.

With the time saved they all became users of Twitter, Facebook, Pinterest, Linked In, Skype, YouTube, and YouNameIt.  Many, many ways to stay in touch.  Then problems started arising when people started realizing they were on too many services to stay on all of them as much as they wanted.  And thus, each picked a favorite.  All different favorites!  But they rarely shared which was their favored favorite.  So if you want to reach your best friend you have call, leave a message, then text, then private message on Facebook.  At least one of those will be ringing, humming, or vibrating your recipient’s phone.  If all else fails, there’s always e-mail and maybe a landline phone call, possibly to the work number.

So what’s the resolution?  For the callee, everybody should resolve to tell everybody they really want to hear from how to reach them.  And don’t get miffed if someone picks the wrong means.  Stuff happens you know.  And for the caller, make certain you listen to all your contacts and somewhere mark their preferred means of…. No, how about once you send out the message you give your intended recipient enough time to get back before you…. No, make sure you’re using the right platform for the right…. No, how about don’t assume that your favorite means of being gotten hold of is everybody’s favorite…. Oh heck, was it really that important anyway?

Tell you what, have your people get hold of our people and we’ll do lunch.

Now, that’s what we think. Really. How ‘bout you?