Take a Tip From Us

You know we’ve been pretty good at expressing our dismay when dismay is appropriate for expression.  A favorite of ours is the loss of “Thank you” by clerks, servers, tellers, and other manner of people who take money from us.  We’re told to “have a good one” or sometimes just are greeted with an open palm, not even the price repeated to us.  (See Terms of Appreciation, January 23, 2012 and You Want Fries With That? December 12, 2011 for a couple examples.)

But when we’re un-dismayed we’re going to mention that too.  Since we’ve released those two posts upon the world, we seem to be getting thanked more often.  Drive thru attendants are telling us the amount due, taking our payment, and saying “thank you” when returning our change.  We still get “Have a nice day” and now we will since we’ve been appropriately thanked for our purchase.   It gives us hope that another peeve will soon be history.  

Once upon a time in one of our posts we revealed that when out dining, He of We always pays in cash.  The check comes, he gives it that quick glance to make sure we didn’t get charge for the flambéed cocktail for two served to the next table, calculates the tip, counts out the bills, and returns the little bill book to the table.  (And why do restaurants put their mini-statements into little black books?  That’s another post for another day.)  A few minutes later the waitress comes back, picks up the wad of cash, and says, “You want any change?”  Sometimes during the mental communication between Each of We that waitress gets a good tongue lashing.  We’d love to say “Of course we do.  We don’t go to the super market, pick out $4.00 worth of green peppers, get to the cash register, give the clerk a five dollar bill and hear her ask ‘Do you want any change?’” 

No other clerk or money handler asks such a question.  And it’s really funny because even when the wait staff is completely incompetent they still get some sort of a tip.  So waiters and waitresses, please tell us, why do you have to ruin a perfectly good evening out by being so selfish and rude?  Wouldn’t you rather say, “I’ll be right back with your change,” and allow us the opportunity to say, “Oh, no. whatever’s left is for you.”  Wouldn’t you feel better about that than stiff-arming your customers for a couple of bucks?

We’re all for change.   And most of the time, you’re going to get it.  Just give us the courtesy of giving it to you before you take it.  You might even find a bit extra in there.

Now, that’s what we think.  Really.  How ‘bout you?

Catching Flies and Filling Coffers

You’ve certainly seen them on TV, also.  Dogs hobbling along on 3 legs.  Babies in intensive care cribs breathing through holes in their throats.  Starving children sitting on hard packed dirt with flies on their faces.  Homeless Americans lining up around the block for a cup of broth and half of a sandwich.  All the poor and sick – and exploited – who need your help just getting through another day.

We applaud the people who can work with the unfortunates.  We applaud the people who give to help the unfortunates.  But for the people who prepare those ads, announcements, PSAs, whatever you want to call them, we have no applause.  For those people we have a little advice – you catch more flies with honey.

Year after year of the same pictures and the same pleas make us think why bother, we’ll just get more of the same.  We also think there’s a little hypocrisy in some of those ads.  When the animal rights groups are next preparing their condemnation of movie studios looking for a big payday on the backs of exploited animals, maybe they should look to their own ad agencies.

We feel sorry for all those who need our help but we have only so many contribution dollars.  Like those things that we buy, we want to see value for the money we donate.  Showing us a child tied to a wheelchair because of a congenital muscle wasting disease is a great way to get our initial sympathy.  It goes well with the brooding music and the desolate voiceover, “Send us your money because Johnny needs a miracle.”  But showing us that child a couple years later walking with the help of crutches or even on his own is a better way of saying “Look at what your money has done.  Together we made a miracle. Let’s make some more!”

We haven’t done any research on this but we have to think that there are others who would be more easily swayed to give to heal children and make happy animals.  Not everybody is a sucker for a sad song.  At least, usually not more than once.

So, any of you out there who might be in a position of authority with one of these hospitals or with a charitable or humane organization, remember this when you are putting together next year’s giving campaigns.  You catch more dollars with joy than you do with gloom.

Now, that’s what we think.  Really.  How ‘bout you?

 

Paper or Plastic

They say there is an economic crisis.  That we don’t have much disposable income.  That fewer people are in a position to make significant purchases.  That gas will be $4.00 a gallon soon.  Five dollars by summer.  But we can’t get tables at our favorite restaurants; theaters are full; sporting events and concerts where the cheap seats are close to three figures are sold out; there are more Escalades than Smart Cars filling the highways.  How did 2 + 2 get to equal 87?  We think we have it figured out.

If you have the right memories, roll back 30 to 35 years.  Gas was getting close to $2 per gallon and there was real outrage about it.  Tickets for a ball game were for the first time more than $10 for the good seats, more than $5 for the bleachers, and fans were righteously upset.  Ten dollar entrees on a menu meant you were at a restaurant requiring jacket and tie and a very serious relationship or an expense account.  Proportionate to what salaries are, we were actually in better economic shape then.  Yet then we economized, today we spend.  The difference between then and now is the difference between paper and plastic.

No, we aren’t referring to credit cards as plastic.  We mean debit cards.  Thirty years ago we had two choices when it came to making purchases.  Credit cards which nobody used unless planning a vacation and the travel agent needed paid that night or forget about the advanced purchase discount.  Or cash which everybody used but everybody also wanted to keep as much as possible in their pockets or purses.  Cash then meant cash.  When we filled our gas tank and it cost $20, we had to pull a twenty dollar bill out of pocket and watch it disappear into a cash register.  Those tickets for the ball game cost real folding money passed through the iron gated window opening at the ball yard and they were replaced by jingling change.  We even used money, sometimes only coins, at fast food stands.

Today, a sixty dollar gas tab paid with “cash” means swiping a card at the pump and maybe gathering the receipt after filling and really maybe recording it into a checkbook register.  Concert tickets are purchased on line with debit cards.  Even fast food restaurants have card swipers on the counter to eliminate the need to carry cash.  Chances are pretty good the balance gets checked once a week on line and maybe a second look to see that there aren’t more stores listed than actually shopped.  We seriously doubt there is much attention paid to the column with the $ followed by some numbers.

Today money seems to not mean terribly much to many people.  Make your selections.  Swipe a card.  If you happen to swipe more times for more funds than you have money in the bank many bankers have overdraft protection pulling funds from savings accounts or automatically debiting lines of credit.  Yet it’s all “cash” even though none of it folds.  So while mortgage rates stay low because ire was vented over high rates and people refused to buy and thus buy into the inflated charges, bacon costs more per pound than lobster two years ago but nobody is calling for pig boycotts.

Out of sight.  Out of mind.  Never actually seeing cash get handed over person to person has clearly kept rising costs out of sight.  Not recognizing the consequences of this lack of concern has clearly put us out of our minds.

Now, that’s what we think.  Really.  How ‘bout you?