Tag Answers

Truthfully?

Michael 2 Comments
A tossed in, not given a second thought aside in my post from a couple posts ago provided the inspiration for this post with a little encouragement from Christi at Feeding On Folly, confirmed by a comment from WD Fyfe – do, or how regularly do, or why don’t people do lie on the security questions that accompanied passwords in “password controlled” sites? You know the ones, first pet’s name, first car, paternal great grandmother’s shoe size. All the things anybody with a little observation prowess can deduce from your Facebook profile.
 
My actual thought was “By the way, those security questions – does anybody lie about them? Wouldn’t that make more sense? I mean if they are the last line of defense and somebody has already cracked your 23 character upper and lower case, number and special character containing password that you change every 4 days, surely they know what street you grew up on. But I digress.” Well, the time has come to, um, er, do the opposite of digress.
 
It does seem silly when you think about it. These are the questions they ask if you have to confirm who you are if you’ve mis-entered or forgotten your password or the super secure second level site protection. Password requirements get more complex – 8 to 20 characters long, cannot be your user name, cannot be your email, cannot have been used for the last six passwords, include upper and lower case alpha characters, 2 numbers, and a special character or two, and must be changed every 60 days. But if you forget that password they will let you in if you can correctly answer the name of the city your high school is located. 
 
Christi (you remember her from the opening paragraph) suggested it would be fun making up answers and WD (he’s in that same paragraph if you’re wondering) intimated he had lied on them, so I (you remember me from, well, from here) thought, “Let’s do this!” Let’s consider the most common of these questions, Grandma’s shoe size not among them.
 
City where you were born: Obviously I can’t use the city where I was actually born. To begin with it’s too pedestrian. There are some good ritzy cities out in the world, Tokyo, Abu Dhabi, Manhattan (never New York), but the fictional ones are better. Would I want to have grown up in Emerald City? What kind of childhood would Port Charles provide? Oh, I know the perfect city to be born and raised in. Bedrock!
 
First pet: Considering I spent my childhood in Bedrock my first pet could have been Dino but he seemed loyal to Fred and Wilma and I couldn’t deprive them of that. Unless Fred and Wilma were my parents. That would be a whole different story. Pebbles could have been an older sister and I came along much later. Or perhaps she was the much younger one and I was already out of the house and/or cave by the time was playing Frisbee Rock with Bam Bam Rubble. Either would clear the way for Dino to be my first pet except that seems just too obvious. If I am to stick with Bedrock as home and the long lost child of Fred and Wilma a more secure pet answer would be the other animal living at Cobblestone Way, Baby Puss. 
 
Maternal grandmother’s name: This is taking over the spot formerly held by mother’s maiden name I guess because that was too easy to figure out. But because everybody knows Wilma’s mother is Pearl Slaghoople (you did know that, didn’t you?) I think it’s time to fast forward from prehistory. Think of all the famous women that have graced the world. So many choices. But there is only one that is the most secure. Anna. More specifically Anna McNeill. Most specifically Anna McNeill Whistler famously appearing in Arrangement in Grey and Black, No. 1.
 
First car: if we’re going to be making things up we might as well make one up with flair. Perhaps my first car would be a Bugatti or Alfa Romeo, a Corvette split window coupe, or maybe a Mustang like the 1968 390 GT Steve McQueen drove to fame in Bullitt. This might be my weak link, the one somebody might be able to puzzle out, the 1964 Aston Martin DB5. If they ask about a chauffeur it would have to be Bo…. But I digress. Again.
 
There are so many other questions and they keep changing them just ever so slightly but well take a stab at one more. High School Mascot: This could be the easiest answer for a hacker to hack. It wouldn’t take much personal history delving to uncover a connection to the Merry Mountainmen or the Fighting Firefighters.  So we have to be particularly suspect in our choice, one no hacker could imagine. Clearly it must be the Hapless Hackers.
 
So these are my “truthful” answers to some of the more common security questions. What would yours be?  And please, please, don’t go blabbing my answers around!
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Technical Resistance

Michael 8 Comments

I try to take responsibility for myself as much as I can in all aspects that I can reach. As long as I can reach them comfortably. Including my health. So when the good folks that bring me my delightful dialysis sessions announced an opportunity to “take control of your kidney health and experience better outcomes” I jumped at the chance. Who couldn’t resist better outcomes in anything you take on? Then they started throwing around words like “empowered” and “easy” in the same paragraph even. And they got me with, “Start managing your kidney care with your Portal today and gain more time to do the things you love. Register today and Thrive On” (Emphasis not even added. They’re good.) How can I not want to take advantage of gaining more time to do the things I love? I was hooked.

You just know this is going to go wrong somewhere, don’t you? Hmm.

Looking forward to actively participating in my care, I carefully filled out the many screens of information that they requested, chose my password, and awaited the confirmation email which would contain the additional instructions for completing the registration process. In just a few seconds it came, and in just a few minutes I did what I was supposed to do. In seconds again I received another email congratulating me on successfully registering for the patient portal and was presented with a link to “log in and start actively participating in your care!” (OK, that time I added the exclamation point, but I wasn’t excited about this. Wouldn’t you be?)

I clicked, eagerly awaiting the chance to participate in my care, and attempted my first official login. In went my email address, then went in my password, then the email address and password went in to wherever they go and the little circle thing started spinning and then, low and behold (words you just don’t hear much anymore) across the screen I was presented with the message “username or password invalid.” Oh, poo! No problem. In my excitedness I probably hit a wrong key so I re-entered the username which is my email address so I know that was correct, and then, this time more carefully, my password. Almost always when denied access it’s because I incorrectly enter the password which makes sense since they never show you your password (unless it happens to be ******* and you just have to remember how many *s). But no, again that didn’t work so I gave one more try and one more time I got the same frustrating message.

I selected the link on the page for technical support and sent them an email detailing my inability to log into the patient portal (and thus my unfortunate delay in participating in my care!) and sat back to await their response. A few minutes later I saw the little envelope icon pop up at the top of the screen and I anxiously opened my email to just as anxiously read their reply, get back on track, and start participating in my care. Well imagine my disappointment when I scrolled the inbox items and saw, “Undeliverable.” Instead of the anxiously awaited reply I had a message wherein the little emailman politely explained to me that my desperate plea for help could not be sent because the addressee “wasn’t found or doesn’t exist at the destination server” and I should check to make sure I entered the address correctly, contact the intended recipient by phone, or several other options that involved things like checking licenses and permissions and other things that normal non-computer savvy people (and probably some of them, too) have no idea what any of that means. Disappointment does not begin to describe what I was feeling. “ARRRGH!” OF COURSE THE DAMN ADDRESS EXISTS. ALL I DID WAS PUSH THEIR DANM BUTTON ON THEIR DAMN WEBSITE! DAMN MORONS!” I said to myself. Calmly.

Maybe it’s just a password problem and I actually mistyped when I was selecting it. It’s possible. If I can incorrectly enter a password when trying to log onto a site I can certainly mistyped the letters, characters, numbers, and case control when first selecting the password. Of course that would mean that I would have had to make the same mistake twice since, once on the first selection entry and once on the confirmation entry, but hey, it could happen. Yeah, right.

So I attempted to log on again, knowing it would reject the login information but also knowing I would be presented with the inevitable “Forgot your password?” link. So I did. And I was. And I clicked. And in a few seconds I received another email with another link to reenter my password. So I clicked. And I reentered. Carefully. Both times. The screen blanked taking all my information again to wherever the little electrons go when they discuss these things and in less than a second I got another email! This is getting exciting. Again anxiously (though not quite as anxiously as I had been earlier), I opened the email and read the message congratulating me on successfully changing my password with a new link to log on and “start participating in my care.” (No emphasis added. By this time I was getting emphatically worn out.) Again I clicked. And again I entered username AKA email address and password AKA, uhh, password. And again I got…”username or password invalid.”

Oy.

(If you read Monday’s post and are wondering if this was what I couldn’t remember…..well, the answer to that is no. But this one is such a great story I couldn’t wait to share it. That and if I did wait I knew I would have forgotten about it. But don’t worry. I still have the sticky note stuck right there on the monitor (see?) and I’ll be writing all about it next time. Unless something else comes up between now and then. But it’s OK. There’s lots of sticky on that note. It’s not going anywhere.)

(Oh and, do you think I use too many parentheses?)

 

Walls O’ Wisdom

Michael 4 Comments

Friends of ours have a plaque hanging above the entrance to their house’s center hallway.  One has to pass it on the way to almost any room in the house.  Every seat in their favorite gathering spot has a clear view of it.  It holds the wisdom of centuries, the hope of generations, and the fear of all who read it.  “What if the hokey pokey is what it’s all about?”

Years ago we took philosophy classes in college to ask the unanswerable, to earn motives, to seek fulfillment, to learn the wisdom of the ages.  Today we just need a good craft show and a vendor with access to the Internet.  All the hard work has been done.  The answers are there.  Along with some questions that we never even thought to ask.

And so we thought of it one day last week.  It came while He of We was standing at the kitchen sink at She of We’s.  There sits a piece of ceramic tile.  Painted on it the thought we all have many times a day but won’t, or can’t verbalize.  “I can only compensate so much for your stupidity.”  Admit it.  You too have wanted to tell your boss just that very thing.  You can’t, or won’t.  You head home knowing something isn’t right.  You can feel it but you aren’t sure what it is that is making you “not right.”  If you were She of We when you get home, you’d know as soon as you stood before your sink what it is that you are feeling.  That one little phrase puts you back on top and sets all right for the rest of the evening.

What are some of the other great wisdoms our walls share with us?  A quick scan at our offices, dens, kitchens, hallways, foyers, even bathrooms provides us with so much enlightenment that we will forever be at inner peace. 

                Half of the people in the world have below average intelligence.

                Behind every great man is an enormous amount of caffeine.

                Don’t believe everything I think.

                If at first you don’t succeed, redefine success.

                Life is like a roll of toilet paper. The closer you get to the end, the faster it goes.

And so it goes.  Maybe they aren’t the world’s greatest pearls of wisdom but they make us smile.  Sometimes they even make us think.  Now wasn’t that the goal of freshman philosophy.  Not to answer questions, or define our motives, or to become fulfilled.  It was to make us think.  Maybe after all the years that have gone by we still need that reminder that not only don’t we have all the answers, we still aren’t sure what the questions are.  Maybe it’s time to slow down and think.  To recognize that success doesn’t equal fulfillment.

We like our walls of wisdom.  So yes, we still need to be reminded that we shouldn’t work so hard at making a living that we forget to make a life.  But we also need to be reminded that nobody gets in to see the wizard, and that somewhere, the hokey pokey really is what it’s all about.

Now, that’s what we think.  Really.  How ‘bout you?