It’s much too early to make any New Year’s resolutions. (If you haven’t already, you can see our thoughts on New Year’s resolutions at “Revolving Resolutions (Dec. 30, 2013), Resolving to Keep It Real (Dec. 31, 2012), Be It Resolved (Jan. 2, 2012), and/or Be It Further Resolved (March 22, 2012).) However, it might be just the right time to make a New Year’s Eve resolution.
It was sometime last week when there were five people and four oh-so-smart phones at the table all at the same time. This was He’s extended family and usually that group can never find any of their phones. But for some reason, on that day everybody but one (and oddly enough that was the youngest of the group and a true card carrying member of the “Don’t Leave Home Without It As Long As It Is a Phone Brigade”) had his or her cell phone strapped, perched, or holstered onto his or her body or close by. Miraculously, nobody’s phone made a peep during the meal which is why all of them were at the table at the same time. But the site of all that electronic wizardry did start a story. And so it went.
Once upon a time, staying in touch was easy. If you wanted to speak with someone you called that someone. Landline and then cell phone calls were an easy push button distance to just about anyone. If nobody answered there was usually an answering machine or voice mail willing to take a message. Even as home computing became the norm, e-mail was available and handy for sending large amounts of information or even sharing files. And thus we managed quite well getting our lunches planned, our rides scheduled, and our points across.
And then the madness struck!
It was even before the smart phone revolution. Texting. At first, only the 13-18 demographic texted. It made perfect sense. Texts were free. Calls were still charged by the minute. Parents knew about every call made. Parents cared less about texts. They showed up on bills as numbers of but followed by NC – No Charge. HW! (How Wonderful). As the 13-18 year olds aged, their favored means of communication improved. Texts became faster and clearer. And as the texting became easier, the parents and other fogies suddenly realized they too could be saving time and money. What two better things are there to save.
With the time saved they all became users of Twitter, Facebook, Pinterest, Linked In, Skype, YouTube, and YouNameIt. Many, many ways to stay in touch. Then problems started arising when people started realizing they were on too many services to stay on all of them as much as they wanted. And thus, each picked a favorite. All different favorites! But they rarely shared which was their favored favorite. So if you want to reach your best friend you have call, leave a message, then text, then private message on Facebook. At least one of those will be ringing, humming, or vibrating your recipient’s phone. If all else fails, there’s always e-mail and maybe a landline phone call, possibly to the work number.
So what’s the resolution? For the callee, everybody should resolve to tell everybody they really want to hear from how to reach them. And don’t get miffed if someone picks the wrong means. Stuff happens you know. And for the caller, make certain you listen to all your contacts and somewhere mark their preferred means of…. No, how about once you send out the message you give your intended recipient enough time to get back before you…. No, make sure you’re using the right platform for the right…. No, how about don’t assume that your favorite means of being gotten hold of is everybody’s favorite…. Oh heck, was it really that important anyway?
Tell you what, have your people get hold of our people and we’ll do lunch.
Now, that’s what we think. Really. How ‘bout you?