You know we’ve been pretty good at expressing our dismay when dismay is appropriate for expression. A favorite of ours is the loss of “Thank you” by clerks, servers, tellers, and other manner of people who take money from us. We’re told to “have a good one” or sometimes just are greeted with an open palm, not even the price repeated to us. (See Terms of Appreciation, January 23, 2012 and You Want Fries With That? December 12, 2011 for a couple examples.)
But when we’re un-dismayed we’re going to mention that too. Since we’ve released those two posts upon the world, we seem to be getting thanked more often. Drive thru attendants are telling us the amount due, taking our payment, and saying “thank you” when returning our change. We still get “Have a nice day” and now we will since we’ve been appropriately thanked for our purchase. It gives us hope that another peeve will soon be history.
Once upon a time in one of our posts we revealed that when out dining, He of We always pays in cash. The check comes, he gives it that quick glance to make sure we didn’t get charge for the flambéed cocktail for two served to the next table, calculates the tip, counts out the bills, and returns the little bill book to the table. (And why do restaurants put their mini-statements into little black books? That’s another post for another day.) A few minutes later the waitress comes back, picks up the wad of cash, and says, “You want any change?” Sometimes during the mental communication between Each of We that waitress gets a good tongue lashing. We’d love to say “Of course we do. We don’t go to the super market, pick out $4.00 worth of green peppers, get to the cash register, give the clerk a five dollar bill and hear her ask ‘Do you want any change?’”
No other clerk or money handler asks such a question. And it’s really funny because even when the wait staff is completely incompetent they still get some sort of a tip. So waiters and waitresses, please tell us, why do you have to ruin a perfectly good evening out by being so selfish and rude? Wouldn’t you rather say, “I’ll be right back with your change,” and allow us the opportunity to say, “Oh, no. whatever’s left is for you.” Wouldn’t you feel better about that than stiff-arming your customers for a couple of bucks?
We’re all for change. And most of the time, you’re going to get it. Just give us the courtesy of giving it to you before you take it. You might even find a bit extra in there.
Now, that’s what we think. Really. How ‘bout you?